Refund & Cancellation Policy

1. How to request a refund

1. Send an e-mail to support@westmarkdigitalllc.com with the subject "Refund request".
2. Include the e-mail address used at checkout and, if possible, the product name or the receipt/order number.
3. We confirm the request within 2 business days (usually much faster).

2. Processing time

Approved refunds are issued to the original payment method through Stripe within 5 business days of approval. Depending on your bank or card issuer, the amount may take an additional 5 to 10 business days to appear on your statement. We will send you a confirmation e-mail once the refund is issued.

3. What is covered

• One-time purchases (web apps, programs, e-books, audio content): full refund within 7 days of purchase.
• Additional offers (order bumps and upsells): each item can be refunded individually within 7 days of its purchase, without affecting the other items you keep.
• Subscriptions: the first payment can be refunded within 7 days. For later renewals, please see section 4.
• Duplicate or unauthorized charges: always refunded in full as soon as confirmed, regardless of the date.

After a refund, access to the refunded product is deactivated.

4. Subscription cancellation

You can cancel any subscription at any time, with no cancellation fee:

• E-mail support@westmarkdigitalllc.com with the subject "Cancel subscription" and the e-mail used at checkout.
• Cancellation takes effect immediately for future billing: no further charges will be made.
• You keep access until the end of the period already paid.
• If you were charged for a renewal and contact us within 7 days of that charge without having used the product in the new period, we will refund that renewal.

5. Before opening a dispute

We respond to every refund request. If something went wrong, please contact us first at support@westmarkdigitalllc.com — it is usually the fastest way to get your money back, and it avoids the longer timelines of bank disputes.

6. Statutory rights

This policy does not limit any mandatory rights you may have under the consumer protection laws of your country of residence (for example withdrawal rights in the European Union or under the Brazilian Consumer Protection Code). Where those laws grant you more favorable conditions, they prevail.

7. Contact

Westmark Digital LLC — support@westmarkdigitalllc.com — 525 Randall Ave, Ste 100 - 1426, Cheyenne, WY 82001, USA. Support hours: Monday to Friday, 9am to 6pm (US Eastern Time).